What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

woman with ipad background

Customer Reviews

Lauren the receptionist was friendly and did a thorough job with all of my medical information intake. Allison the hearing aid specialist was also very thorough, examined and cleaned my ears, did the hearing test, and explained the results in great detail. She gave me 4 options for hearing aides...

Thomas Lansner, on Google

Allison the provider was great. She was courteous, very helpful, and professional. She made my wife and I at ease during the hearing test. There is only one concern I have and that is she was the only person in the building dealing with patients. Safety and health is paramount...

Gerald Remillard, on Google

Great experience! The Hear Again Center has an awesome staff. My mother was nervous about going through the whole experience. They put her at ease and she walked out happy and finally able to hear again.

Michael Jekot, on Google

I cannot remember the name of the woman we worked with but she was absolutely fantastic. It's an unfortunate situation to need hearing aids and she made the experience seamless. She was very thorough, attentive and I could tell she truly cared about getting my grandmother the best options for...

makenzi fitzsimmons, on Google

Schedule Your Free Hearing Screening

Schedule Now