What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

If you need help with your hearing aides this is definately the place to go. I brought my mom's broken hearing aid and scrooge was so friendly, helpful and awesome. Thank you for caring for others!!

Michelina Galluzzo, on Google

I cannot remember the name of the woman we worked with but she was absolutely fantastic. It's an unfortunate situation to need hearing aids and she made the experience seamless. She was very thorough, attentive and I could tell she truly cared about getting my grandmother the best options for...

makenzi fitzsimmons, on Google

I went yesterday to Enfield Hear Again and Allison Trass fitted me for hearing aids, she was very helpful and a pleasure to work with I would strongly recommend her

Bernadette Hamill, on Google

The staff at this Hear Again Center were professional and informative. I was seen exactly at my appointment time, was explained any questions clearly and concisely and provided with a number of options I could choose in the process of my care. Will continue to utilize their services.

Mark A. Vining, on Google

This place (Hear Again in Enfield, CT) is a bit pricey which is why I'm giving it four stars instead of five. However they do excellent work. The technician did an absolutely fantastic job of making my old crummy ear molds like new with a retubing and cleaning. Also, I...

Paulette Darcey, on Google

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